Logon Online Services
Welcome to N. V. ELMAR, the sole provider of electricity on the island of Aruba!

All 160 of us in the organization proudly serve our approximately thirty three thousand customers with dedication to excellent service.

Online Services
We are pleased to offer you the option to become a member, free of charge, of our online services. From your home or the office you can, 24 hours a day, 7 days a week, check the amount and due date of your current bill, access your billing and usage history and enter your meter reading. For more information click the link in the top left corner and have a bill on hand for a quicker enrollment.


Electrical Accidents
 
If someone is involved in an electrical accident in or around your home:
 
  • Go to the main circuit breaker and turn off all power to the house. This will make sure that all electrical circuits are de-energized.
  • Call 911 for medical help immediately.Injuries from electric shock are often internal and may be more serious than they appear. Some injuries may not become evident until hours later.
  • Separate the wire or device from the person. Use a dry stick, broom, leather belt, rope or similar non-conductive object. Never grab the person, wire or device with your hands; you might become part of the circuit and be injured as well.
  • Give first aid until help arrives. If a neck or back injury is suspected, do not move the victim unless absolutely necessary. Apply mouth-to-mouth resuscitation and/or CPR if necessary. If the victim is breathing but unconscious, roll onto side to let fluids drain. Keep the victim lying down, warm and comfortable to maintain body heat. Cover burns with clean, dry sheets or blankets and elevate to prevent swelling. Remove constrictive clothing (shoes, belts, jewelry, tight collars, etc.) in case of swelling.
If someone comes into contact with an outside power line:

  • Call 911 for police and medical help. They will notify ELMAR immediately so the power can be turned off.
  • Do not attempt to remove the person from the line.You might receive a shock and be injured as well.
  • If the victim was thrown clear and is not in contact with the line, give first aid until help arrives. If a neck or back injury is suspected, do not move the victim unless absolutely necessary. Apply moth-to-mouth resuscitation and/or CPR if necessary. If the victim is breathing but unconscious, roll onto side to let fluids drain. Keep the victim lying down, warm and comfortable to maintain body heat. Cover burns with clean, dry sheets or blankets and elevate to prevent swelling. Remove constrictive clothing (shoes, belts, jewelry, tight collars, etc.) in case of swelling.

Copyright 2012, N. V. Elmar. Aruba.