Logon Online Services
Welcome to N. V. ELMAR, the sole provider of electricity on the island of Aruba!

All 160 of us in the organization proudly serve our approximately thirty three thousand customers with dedication to excellent service.

Online Services
We are pleased to offer you the option to become a member, free of charge, of our online services. From your home or the office you can, 24 hours a day, 7 days a week, check the amount and due date of your current bill, access your billing and usage history and enter your meter reading. For more information click the link in the top left corner and have a bill on hand for a quicker enrollment.

Billing Cycle
 

The example that follows serves as an explanation of Elmar's billing cycle.

A customer’s meter was read on June 3. This covered a billing period of 30 days prior to June 3 for service used during that time.

The customer’s bill was delivered between June 10 and June 20. The past-due date for payment is July 15. If payment is received on July 15, or later, a penalty fee of Afl. 2.50 will be added to the account.

Failure to settle your account with us within the required time frame will result in the disconnection of service. The reconnection fee is Afl.10.00.

In Review
Meter Read June 3
Bill Delivered June 10-20
Past-due Date (Penalty Fee Applied: Afl.2,50) July 15
Subject to Disconnection July 16

Copyright 2004, N. V. Elmar. Aruba.