The business hours at all three
offices are from Monday through Friday, except on holidays.
For cash transactions
7.30 a.m. - 11.45 a.m.
1.00 p.m. - 4.00 p.m.
All other services
7.30 a.m. - 12.00 p.m.
1.00 p.m. - 4.30 p.m.
Wilhelminastraat 110
Oranjestad, Aruba
P.O. Box 202
Telephone: (297) 5237100
Fax: (297) 5828991
E-mail: info@elmar.aw
Hato 6
Noord
Pastoor Hendrikstraat 41
San Nicolas
Emergencies
The Troubleshooting Dept. is
located at our main office in Wilhelminastraat 110, Oranjestad, and
it can be reached by phone at 5821521 or you can drop in. It attends
the public for emergencies (e.g. to report an outage or trouble with
your service) 7 days a week, all year round, from 7.00 a.m. till
midnight.
IMPORTANT
After 12 midnight, please call
5821521 only in case of serious emergencies, such as broken wires
that are shooting sparks. If you suffer a power outage, make sure
that it is something other than a simple blown fuse since we will
not attend this kind of problem at this time. Your call will be
transferred to a supervisor who will handle your report according to
its urgency.
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