Logon Online Services
Welcome to N. V. ELMAR, the sole provider of electricity on the island of Aruba!

All 160 of us in the organization proudly serve our approximately thirty three thousand customers with dedication to excellent service.

Online Services
We are pleased to offer you the option to become a member, free of charge, of our online services. From your home or the office you can, 24 hours a day, 7 days a week, check the amount and due date of your current bill, access your billing and usage history and enter your meter reading. For more information click the link in the top left corner and have a bill on hand for a quicker enrollment.


Common Misconceptions
 
Many times you hear people give electrical safety advice that is not correct. These misconceptions mean that people have false perceptions about when they are, or are not safe around electricity.
We have compiled a list of some of the most common misconceptions and please take the time to review them. It might save your life and that of your family.

"Only high voltage is dangerous."
Voltage is the pressure that pushes electricity along, like water through a hose. Amperage (amp), the amount of electricity in any given spot, is what hurt or kill you. It takes less than one quarter of one amp to put a heart into ventricular fibrillation (irregular beating).


"When a wire falls to the ground, it automatically shuts off."
Often when a wire falls to the ground, it falls on materials that are poor conductors like asphalt. When this happens, our distribution system sees increased request for electricity. Our system cannot distinguish between an increase in request for electricity caused by a break in the line or because many people in one area are coming home from work and turning on their electrical appliances. Our circuits are designed to sense short circuits - sudden requests for unusual amounts of electricity. If this does not happen because the wire has fallen on a poor conductor, our line will remain energized. Always treat a downed wire as energized until ELMAR has shut it off!


"When a wire falls, it makes sparks."
A power line sparks if it falls to the ground and does not make firm contact with the ground or other material. When a wire falls to the ground and makes firm contact, it will often make no noise or sparks, and will give the impression of being de-energized.


"Wood is an insulator."
This is untrue. Wood is a conductor, though not a good one. The molecules in wood are far apart so it becomes difficult for electricity to jump from molecule to molecule. But the higher the voltage, the easier it is for electricity to move through wood. And if the wood is damp, it changes the equation and wood becomes a good conductor, even at a low voltage. So be careful standing on a wooden crate to turn on your main fuse box or when you use a wooden ladder.


"Household rubber gloves or rubber soled shoes insulate."
Only 100 percent pure rubber insulates against electricity. Household gloves and shoes are not made of pure rubber. Often to make these shoes more marketable and durable, additives are mixed in with the rubber-like material. And that makes these gloves and shoes conductors.


"Tires are electrical insulators."
Wrong! Tires are in fact electrical conductors. It is true that you are safe in your car when a live wire falls on it. But that is because electricity always seeks the easiest path to the ground. If you remain in the vehicle, the path of the electricity will be on the outside of the vehicle; through the tires, and into the ground. As long as we do not provide a path to the ground through our body the electricity will not enter it. So when an electrical wire falls on your car, stay in your car until help arrives and the power is shut off by ELMAR. If you have to get out of your car because of a life threatening situation, jump out with both feet together, making sure that you are not touching any part of the car when your feet hit the ground.

Copyright 2012, N. V. Elmar. Aruba.