Logon Online Services
Welcome to N. V. ELMAR, the sole provider of electricity on the island of Aruba!

All 160 of us in the organization proudly serve our approximately thirty three thousand customers with dedication to excellent service.

Online Services
We are pleased to offer you the option to become a member, free of charge, of our online services. From your home or the office you can, 24 hours a day, 7 days a week, check the amount and due date of your current bill, access your billing and usage history and enter your meter reading. For more information click the link in the top left corner and have a bill on hand for a quicker enrollment.


Other Tips
 
  • Teach your children to stay away from fallen electrical wires and substations.

  • Birds can sit on wires because they are not "grounded" (no part of them is touching the ground). Remember, electricity is always seeking a path to the ground.

  • If you are not knowledgeable about electricity, hire an electrician to repair electrical problems.

  • Never get in the way of electricity's constant need to reach ground as fast as possible. Electricity is always trying to go somewhere. It goes easily through materials like metal, water, trees, the ground and things with water in them, like animals and people. It does not go easily through plastic, glass, dry wood or wax.

  • Never use water to fight an electrical fire. Water conducts electricity and you could receive a bad shock. If flames are small, use baking soda or a fire extinguisher approved for electrical fires.

  • If smoke or flame is coming from an appliance, do not touch the appliance. Unplug it or go to the main circuit breaker and turn off all power to the house. If the smoke or flames do not die out, try using an approved fire extinguisher for electrical fires.

  • If you cannot put out a fire immediately, get out. Do not wait for a fire to get out of control and trap you. Get out and go to a neighbor's house or use a cell phone to call 110 and alert the fire department. Stay out and wait for help to arrive.

  • Distribution wires are "live" - full of electrical power that can hurt you. Insulators and transformers are found on many poles. Insulators keep the electricity from leaving power lines and transformers help reduce the power of electricity before it enters your home. Never shoot or throw anything at wires, insulators or transformers.

  • Utility poles carry electricity to your house or wherever it is needed. Keep kites and toy panes away from utility poles and do not climb them.

  • Substations are places in your neighborhood where huge amounts of electricity are reduced to be sent to homes. These substations are protected by fences or walls. Do not climb over or crawl under fences or gates. If a ball or toy goes over the fence, call us.

Copyright 2012, N. V. Elmar. Aruba.