Logon Online Services
Welcome to N. V. ELMAR, the sole provider of electricity on the island of Aruba!

All 160 of us in the organization proudly serve our approximately thirty three thousand customers with dedication to excellent service.

Online Services
We are pleased to offer you the option to become a member, free of charge, of our online services. From your home or the office you can, 24 hours a day, 7 days a week, check the amount and due date of your current bill, access your billing and usage history and enter your meter reading. For more information click the link in the top left corner and have a bill on hand for a quicker enrollment.


Downed Power Lines
 
Even if a downed line is not actively sparking, always assume it is carrying electricity. You can never tell by just looking whether a line is "hot" or not and touching a live power line can be deadly.

This is what you need to do when you are confronted with a downed power line:
  • Do not go near the wire, or anything it is touching.
  • Warn others to stay away.
  • Call the police, fire department or us at 5821521.
Here are a couple of other important safety tips to keep in mind:
  • If you are in a car accident and power lines fall on your car, try to drive away from the lines. If your car is stuck, stay in the vehicle and warn others to stay away. Touching the ground and the vehicle at the same time could cause a serious, possibly fatal, shock.
  • When hauling a boat or other tall structure, make sure it clears overhead power lines.
  • We strongly urge everyone to stay away from electric company equipment where warning signs are posted, such as a substation.
  • Do not try to retrieve a ball or other object that has cleared the fence. Do not shoot at or otherwise damage insulators on utility poles. This is extremely dangerous and against the law. Insulators keep electricity from traveling down the pole. If an insulator is broken off or damaged, anyone coming in contact with the pole could be injured or killed.

Copyright 2012, N. V. Elmar. Aruba.