Title
Blackout di siman pasa no ta pa culpa di N.V. ELMAR
Meter Read Registration Custom Code
Siman pasa dia 23 di october den oranan di atardi a presenta un fayo di coriente cu a causa un "blackout" rond di henter nos isla. Esaki ta despues di dos aña cu Aruba ta confronta un fayo asina grandi cu ta paralisa suministro di coriente completamente. E ultimo biaha cu esaki a sosode tabata na januari 2013.
Mesora despues di e susedido di diabierna ultimo, a sali informacion cu e causa tabata un "Feeder" di N.V. Elmar. Na e momento ey, e prioridad tabata pa soluciona a fayo y percura pa reconecta tur usuario bek. Ora cu a keda cla, a start un investigacion interno mesora, buscando e fayo cu a causa cu henter nos isla a keda sin suministro di coriente.
Den e investigacion conduci pa N.V. Elmar, no a constata ningun problema ni tampoco daño riba e kabel. Tur midimento haci riba e kabel a sali bon. Es mas, a wanta un "spanning" di 60KV riba e kabel durante 2 dia continuo pa garantisa y sigura cu e ta want'e y cu a kabel ta bon.
Esaki a conduci cu N.V. Elmar ta yega na e conclusion cu NO tabatin ningun corto circuito den nan kabel (feeder) y su dialuna mes a hinca e kabel bek den servicio cu un carga di 28MW. Dor cu mester a check e kabel di 60KV, a opta pa para e trabounan riba e Green Corridor un rato den e fin di siman ey, pero su siguiente dialuna mes a reanuda e trabounan atrobe y tur cos por a sigui normal.
Precisamente e luna aki N.V. ELMAR ta celebra 65 aña di existencia. Nan ta conta cu 165 empleado den servicio directo di e compania. Siendo nos compania nacional di distribucion di coriente, N.V. ELMAR ta inverti alrededor di 20 miyon florin tur aña den mantencion y actualisacion di su red di coriente. Cu lansamento recientemente di nan sistema di cobransa "CIS", ta keda demostra cu no ta dedica atencion solamente na aspectonan tecnico y di infrastructura, sino tambe na e nivel di servicio eficiente y moderno cu ta brinda clientenan diariamente.
Frequently Asked Questions
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I have trouble with my electricity, how will N.V. Elmar assist me?
In case you are experiencing full or partial outage the customer should make sure that it is not a tripped breaker or a blown fuse. If all of these are working properly you should contact N.V. Elmar at (297) 523-7147 and we will respond to your querie. In case you are experiencing dim or flickering lights, please contact Elmar and we will investigate the issue. If the issue is with your internal wiring you should contact a certified electrician for assistance.
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There was a power outage in my neighborhood and my appliances got damaged, will N.V. Elmar provide me with new ones?
According to our connection terms, N.V. Elmar is not responsible for possible damages to any electronic devices as consequence of a power outage.
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What should be done when the customer is deceased, in order to transfer ownership of the account?
The applicant must supply the certified death certificate (overlijdingsakte) as well as the valid proof of the official heir of the property, authorization of the majority of heirs and valid proof of indentification.
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I was involved in an accident and have damaged N.V. Elmar’s property, what do I need to do?
Call N.V. Elmar immediately and we will assess the damage. We advise to call the police and your insurance company.
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Can I place: signs, flags or a basketball hoop on a pole?
For safety and assets protection, it is prohibited by law to add any object to the poles. All foreign objects attached to our poles will be removed.
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