Title
N.V. ELMAR a adapta su apariencia den tur su sucursalnan
Meter Read Registration Custom Code
Den e siguiente lunanan lo sigui cu cambionan den e apariencia interno den e oficinanan di NV Elmar, manera ya nan a introduci e "Help Desk" caba, pa e temporada druk aki. Di e forma aki por yuda clientenan asina cu drenta un oficina di NV Elmar, hasta prome cu nan tuma un number pa por ricibi servicio.
Ademas, ta ahustando y cambiando nan website pa ta mas facil y eficiente pa uza, pa ricibi informacion y pa tin contacto den forma interactivo cu nos compania nacional di distribucion di coriente. Mientras cu tabata haciendo cambionan na e website, a facilita clientenan cu informacion via email, cu tambe a resulta den un forma mas eficiente y rapido pa contesta cualkier pregunta cu por tin.
N.V. Elmar a bay “live” cu su sistema nobo conoci como e “Customer Information System” (C.I.S). E lansamento di e sistema a causa algun dia hopi ocupa, pero a splica clientenan debidamente, kendenan a demostra comprension y pasenshi.
E sistema nobo di servicio na cliente, “Customer Information System” (C.I.S) a drenta operacion oficial dialuna dia 7 di september 2015. E ta diseña pa brinda miho servicio na e clientenan y provee un base mas eficiente pa cu tecnologia di informacion pa su operacionnan comercial. Den su afan pa mehora servicio y eficiencia, N.V. ELMAR a implementa e software nobo y e hardware pa apoy’e, pa yuda yega na un nivel di servicio di calidad mas halto pa medio di un solo solucion pa maneha tur proceso cu ta envolve e cliente.
CIS ta ofrece solucion y beneficio tanto pa e clientenan como pa e empleadonan. E ta permiti pa ofrece clientenan opcionnan adicional pa haci pago y ricibi notificacionnan y provee empleadonan cu acceso mas rapido y facil na informacion ora cu mester di dje, sea ta na oficina of riba caya.
N.V. ELMAR ta celebra 65 aña di existencia na november proximo y ta conta cu un total di 165 empleado den servicio directo di e compania. Siendo nos compania nacional di distribucion di coriente, N.V. ELMAR ta inverti alrededor di 20 miyon florin tur aña den mantencion y actualisacion di su red di electricidad. Cu lansamento di CIS, ta keda demostra cu no ta dedica atencion solamente na aspectonan tecnico y di infrastructura, sino tambe na e nivel di servicio eficiente y moderno cu ta brinda clientenan diariamente.
Frequently Asked Questions
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I have trouble with my electricity, how will N.V. Elmar assist me?
In case you are experiencing full or partial outage the customer should make sure that it is not a tripped breaker or a blown fuse. If all of these are working properly you should contact N.V. Elmar at (297) 523-7147 and we will respond to your querie. In case you are experiencing dim or flickering lights, please contact Elmar and we will investigate the issue. If the issue is with your internal wiring you should contact a certified electrician for assistance.
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There was a power outage in my neighborhood and my appliances got damaged, will N.V. Elmar provide me with new ones?
According to our connection terms, N.V. Elmar is not responsible for possible damages to any electronic devices as consequence of a power outage.
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What should be done when the customer is deceased, in order to transfer ownership of the account?
The applicant must supply the certified death certificate (overlijdingsakte) as well as the valid proof of the official heir of the property, authorization of the majority of heirs and valid proof of indentification.
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I was involved in an accident and have damaged N.V. Elmar’s property, what do I need to do?
Call N.V. Elmar immediately and we will assess the damage. We advise to call the police and your insurance company.
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Can I place: signs, flags or a basketball hoop on a pole?
For safety and assets protection, it is prohibited by law to add any object to the poles. All foreign objects attached to our poles will be removed.
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