Title
N.V. ELMAR a lansa su "Customer Information System"

Meter Read Registration Custom Code
Mescos cu e clientenan ta contento con implementacion di e sistema nobo a bay, e empleadonan di N.V. Elmar tambe ta masha contento cu awor nan lo por brinda mas y miho servicio na clientenan. Den e proceso a parti chuculati y un cubus tambe pa entretene clientenan cu a bishita N.V. Elmar siman pasa.
A probecha e lansamento di e sistema nobo aki pa duna e sucursalnan di N.V. Elmar un apariencia interno nobo, algo cu clientenan a ripara mesora. E comentarionan tabata masha positivo y ta encurasha empleadonan pa sigui haci cambio den bienestar di e nivel di servicio cu ta brinda diariamente na clientenan corporativo y domestico, conecta na e red di coriente di N.V. Elmar.
Papiando di imagen nobo, separa di e logo nobo di N.V. Elmar, dentro di poco lo lansa e website nobo tambe, cu ta bin compaña pa un “Customer Portal”. Pa por haci uzo di e sistema nobo, eficiente y automatisa aki, mester manda un email pa customerservice@elmar.aw y ta manda informacion mesora pa e cliente.
Lansa un sistema nobo di cobransa no ta algo cu ta sosode tur aña. N.V. ELMAR ta masha contento y ta gradici su clientenan pa e extra pasenshi cu mester a brinda pa empleadonan custuma cu e sistema nobo di procesa pago.
E sistema nobo di servicio na cliente, “Customer Information System” (C.I.S) a drenta operacion oficial dialuna dia 7 di september 2015. E ta diseña pa brinda miho servicio na e clientenan y provee un base mas eficiente pa cu tecnologia di informacion pa su operacionnan comercial. Den su afan pa mehora servicio y eficiencia, N.V. ELMAR a implementa e software nobo y e hardware pa apoy’e, pa yuda yega na un nivel di servicio di calidad mas halto pa medio di un solo solucion pa maneha tur proceso cu ta envolve e cliente.
CIS ta ofrece solucion y beneficio tanto pa e clientenan como pa e empleadonan. E ta permiti pa ofrece clientenan opcionnan adicional pa haci pago y ricibi notificacionnan y provee empleadonan cu acceso mas rapido y facil na informacion ora cu mester di dje, sea ta na oficina of riba caya.
N.V. ELMAR ta celebra 65 aña di existencia na november proximo y ta conta cu un total di 165 empleado den servicio directo di e compania. Siendo nos compania nacional di distribucion di coriente, N.V. ELMAR ta inverti alrededor di 20 miyon florin tur aña den mantencion y actualisacion di su red di electricidad. Cu lansamento di CIS, ta keda demostra cu no ta dedica atencion solamente na aspectonan tecnico y di infrastructura, sino tambe na e nivel di servicio eficiente y moderno cu ta brinda clientenan diariamente.
Frequently Asked Questions
-
I have trouble with my electricity, how will N.V. Elmar assist me?
In case you are experiencing full or partial outage the customer should make sure that it is not a tripped breaker or a blown fuse. If all of these are working properly you should contact N.V. Elmar at (297) 523-7147 and we will respond to your querie. In case you are experiencing dim or flickering lights, please contact Elmar and we will investigate the issue. If the issue is with your internal wiring you should contact a certified electrician for assistance.
X -
There was a power outage in my neighborhood and my appliances got damaged, will N.V. Elmar provide me with new ones?
According to our connection terms, N.V. Elmar is not responsible for possible damages to any electronic devices as consequence of a power outage.
X -
What should be done when the customer is deceased, in order to transfer ownership of the account?
The applicant must supply the certified death certificate (overlijdingsakte) as well as the valid proof of the official heir of the property, authorization of the majority of heirs and valid proof of indentification.
X -
I was involved in an accident and have damaged N.V. Elmar’s property, what do I need to do?
Call N.V. Elmar immediately and we will assess the damage. We advise to call the police and your insurance company.
X -
Can I place: signs, flags or a basketball hoop on a pole?
For safety and assets protection, it is prohibited by law to add any object to the poles. All foreign objects attached to our poles will be removed.
X