Title
Payment Arrangement
Meter Read Registration Custom Code
Do you have any outstanding electricity bills?
We are offering payment arrangements for due balances of the months November and December 2024.
Arrangement conditions for Residential Clients;
· Balances till month of October 2024 should be fully paid
· Meter should be registered under clients name
Arrangement conditions for Commercial Clients;
· Balances till month of October 2024 should be fully paid
If you meet these conditions and are interested in applying for a payment arrangement, please fill in our digital form.
Frequently Asked Questions
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I have trouble with my electricity, how will N.V. Elmar assist me?
In case you are experiencing full or partial outage the customer should make sure that it is not a tripped breaker or a blown fuse. If all of these are working properly you should contact N.V. Elmar at (297) 523-7147 and we will respond to your querie. In case you are experiencing dim or flickering lights, please contact Elmar and we will investigate the issue. If the issue is with your internal wiring you should contact a certified electrician for assistance.
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There was a power outage in my neighborhood and my appliances got damaged, will N.V. Elmar provide me with new ones?
According to our connection terms, N.V. Elmar is not responsible for possible damages to any electronic devices as consequence of a power outage.
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What should be done when the customer is deceased, in order to transfer ownership of the account?
The applicant must supply the certified death certificate (overlijdingsakte) as well as the valid proof of the official heir of the property, authorization of the majority of heirs and valid proof of indentification.
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I was involved in an accident and have damaged N.V. Elmar’s property, what do I need to do?
Call N.V. Elmar immediately and we will assess the damage. We advise to call the police and your insurance company.
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Can I place: signs, flags or a basketball hoop on a pole?
For safety and assets protection, it is prohibited by law to add any object to the poles. All foreign objects attached to our poles will be removed.
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