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NVElmar-ENRG

Prepaid Meter

 

Prepaid Meter Info

Prepaid is a pay-as-you-go plan that offers the opportunity to pay when you want, in the amounts you want. With a prepaid meter you buy your energy in the form of electricity in advance. The prepaid meter system knows three basic principles:

  • The consumer decides how much energy he will need, prior to using it.
  • The consumer pays the relevant amount to the utilities in advance.
  • The consumer credits the prepaid meter with the purchased amount of energy.

The Prepaid meter offers several advantages over the conventional postpaid system. One key benefit is the enhanced control it provides, allowing users to monitor their electricity usage in real time through the SmartUp Prepaid Portal. This continuous visibility not only empowers users to manage their energy consumption more effectively but also promotes greater awareness of usage patterns, helping customers align their electricity spending with their personal budget.

Why apply for a prepaid meter?

SmartUp Portal

Prepaid meter customers have full access to the Prepaid SmartUp portal, a convenient platform that provides real-time insights and account management tools. Through the portal, users can view:

  • Current kWh balance
  • Estimated days remaining based on average consumption
  • History of recent kWH purchases
  • Daily kWh usage
  • Most recent hourly consumption readings
  • Option to securely update account password

Requirements for application

Click the button below to view the requirements for prepaid meter application:

  • Residential customers
  • Non-Residential customers

How to recharge your prepaid meter

Top Up in 3 easy steps
  • Check your balance. If the balance is 15 kWh or less (enough for less than a day) we recommend you to recharge the prepaid meter.
  • Go to a designated point of sales to Top Up.
  • Choose your desired Top Up amount and provide your SmartUp Account Number.
  • Finalize your payment and it will automatically and instantly available in your SmartUp Account Portal wallet.

Prepaid Meter Application

Download your prepaid meter application

Frequently Asked Questions

  • I have trouble with my electricity, how will N.V. Elmar assist me?
  • There was a power outage in my neighborhood and my appliances got damaged, will N.V. Elmar provide me with new ones?
  • What should be done when the customer is deceased, in order to transfer ownership of the account?
  • I was involved in an accident and have damaged N.V. ELMAR’s property, what do I need to do?
  • Can I place: signs, flags or a basketball hoop on a pole? 
faq