Rates

Residential Rate

Rates and charges as of Bill Month November 2024. The table below shows the Residential rate.

Electricity


Electricity access charge	Per month
This is a fixed charge that contributes to the cost of transport and the maintenance of the distribution network that delivers electricity to your home.	Afl. 12.50


Tiered consumption rates	Per kWh
Energy Charge: First 500 kWh	Afl. 0.3431
Energy Charge: 501-1000 kWh	Afl. 0.3531
Energy Charge: Over 1000 kWh	Afl. 0.4645

Residential rate are only applicable for household usage, lighting, ventilators, cooking appliances, refrigerators, vacuum cleaners, televisions, air conditioning units, etc.
Character of service: Alternating current, three phase, 60 hertz.
Power usage is permitted for the entire day (24 hours) unless otherwise specified.
The supplied electricity goes through a meter that registers the usage in kilowatt-hours (kWh)
The customer will be charged a monthly fixed charge of Afl. 12,50 and also a price per kWh usage according to the table above. The consumption period is the cycle of approximately 30 days between two meter readings.

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Other rates


Small commercial Rate
Rate	Afl. 0.5444
Fixed charge	Afl. 100.00

Commercial rates are only applicable to commercial usage such as offices, stores, hotels, restaurants, pubs, etc. where the customer's installed capacity is less than 500 kVA.

Character of Service: Alternating current, three phase, 60 hertz. Power usage is permitted for the entire day (24 hours) unless otherwise specified. The supplied electricity goes through a meter that registers the usage in kilowatt-hours (kWh). The customer will be charged a monthly amount of AWG 100,00 and also a price per kWh usage according to the table below. The consumption period is the cycle of approximately 30 days between two meter readings.


Non-commercial Rate	Per kWh
Rate	Afl. 0.4910
Fixed charge	Afl. 100.00

Non-commercial rate are only applicable to churches, educational institutions, and comparable establishments which according to N.V. Elmar fall under this category where the customers installed capacity is less than 500 kVA.

Character of Service: Alternating current, three phase, 60 hertz. Power usage is permitted for the entire day (24 hours) unless otherwise specified. The supplied electricity goes through a meter that registers the usage in kilowatt-hours (kWh). The customer will be charged a monthly fee of Afl. 100,00 and also a price per kWh usage. The consumption period is the cycle of approximately 30 days between two meter readings.


Large commercial Rate	Per kWh
Rate	Afl. 0.5236
Fixed charge	Afl. 10.50/installed KVA

Large commercial customers have 500 kVA installed capacity or more. The large commercial rate structure is divided into two separate components:

1. A monthly Fxed Amount (Afl. 10,50 @ kVA) based on the installed power ("kVA"). This is the capacity of the installation requested by the customer and validated and approved by the DTI and N.V. Elmar. If the monthly registered kVA peak is higher than the installed power ("kVA") the fixed amount for that particular month will be Afl. 10,50 @ kVA based on the registered kVA.

Example: Installed "kVA" is 1000kVA and the registered peak is less than 1000 kVA. The monthly fixed amount will be 1000 x Afl. 10,50 = Afl. 10.500,00. If the registered peak was 1050 kVA the fixed amount for that month will be 1050 x Afl. 10,50 = Afl. 11.025,00.

2. A monthly kWh demand or energy usage of Afl. 0,5463 per kWh. This is a flat rate for each kWh used.

Further each DB user will have their own specific monthly kVA / kWh resulting in a monthly overall price per kWh which can be different for each month.

Example: DB client with 1000 kVA installed in October: registered 910 kVA and 300.000 kWh

1.000 x Afl. 10,50 = Afl. 10,500,00

300.000 x Afl. 0,5463 = 163,890

Total bill: Afl. 174,390


Prepaid Rate	Per kWh
Energy charge: First 500 kWh	Afl. 0.3431
Energy charge: 501-1000 kWh	Afl. 0.3531
Energy charge: Over 1000 kWh	Afl. 0.4645
Fixed amount	Afl. 12.50

Frequently Asked Questions

I have trouble with my electricity, how will N.V. Elmar assist me?

In case you are experiencing full or partial outage the customer should make sure that it is not a tripped breaker or a blown fuse. If all of these are working properly you should contact N.V. Elmar at (297) 523-7147 and we will respond to your querie. In case you are experiencing dim or flickering lights, please contact Elmar and we will investigate the issue. If the issue is with your internal wiring you should contact a certified electrician for assistance.
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There was a power outage in my neighborhood and my appliances got damaged, will N.V. Elmar provide me with new ones?

According to our connection terms, N.V. Elmar is not responsible for possible damages to any electronic devices as consequence of a power outage.
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What should be done when the customer is deceased, in order to transfer ownership of the account?

The applicant must supply the certified death certificate (overlijdingsakte) as well as the valid proof of the official heir of the property, authorization of the majority of heirs and valid proof of indentification.
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I was involved in an accident and have damaged N.V. Elmar’s property, what do I need to do?

Call N.V. Elmar immediately and we will assess the damage. We advise to call the police and your insurance company.
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Can I place: signs, flags or a basketball hoop on a pole?

For safety and assets protection, it is prohibited by law to add any object to the poles. All foreign objects attached to our poles will be removed.
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